(4.4 / 5)1232+ Ratings

Ann Taylor Reviews

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Overall Rating

4.4
13 Reviews
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About Ann Taylor

Ann Taylor is a renowned fashion brand that offers a wide range of women's clothing. Their product line includes dresses, suits, tops, pants, sweaters, and more. They also offer petite sizes and a variety of accessories. Their website, anntaylor.com, showcases their latest styles and collections, allowing customers to shop for new arrivals and sale items. In addition to their products, Ann Taylor provides excellent customer service. They offer a live chat service for immediate response, and customers can also reach them via text or call. They provide answers to common questions such as order status, return or exchange policy, and how to apply promotions to orders. They also offer free shipping for orders over a certain amount. Ann Taylor is committed to providing a seamless shopping experience for their customers, both in-store and online.

Ann Taylor Pros & Cons

Pros:

  • Wide Range of Products: Ann Taylor offers a wide variety of women's clothing, including dresses, suits, tops, pants, and sweaters.
  • Sales and Discounts: They frequently have sales with discounts up to 70% off the original prices.
  • Free Shipping: Free shipping is available for orders over $150.
  • Accessories: A wide range of women's accessories such as scarves, belts, headbands, and jewelry are available.
  • Petite Sizes: They cater to petites with a selection of smaller sizes.

Cons:

  • Customer Service Issues: Many customers have reported poor customer service, including difficulties with communication and resolving issues.
  • Website Glitches: The website is often glitchy, making it difficult to navigate and complete purchases.
  • Quality Concerns: Some customers have expressed dissatisfaction with the quality of merchandise, citing issues with sizing, material, and durability.
  • Return Policy Issues: There have been complaints about the return policy, including delays in processing returns and not receiving refunds promptly.
  • Payment Issues: Some customers have experienced problems with payments, including late fees and issues with gift cards.

Ann Taylor Coupon & Discount Codes

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Gift Cards Starting at $25

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Ann Taylor Customer Reviews (13)

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Bradley McWhorter
Bradley McWhorter
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Feb 13, 2023
Anne Foerster
Anne Foerster
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Feb 13, 2023
Anne Smith
Anne Smith
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Feb 13, 2023
Agata Cervántez
Agata Cervántez
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Feb 12, 2023
Malagigi Melanson
Malagigi Melanson
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Feb 12, 2023
Aaron Kopp
Aaron Kopp
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Feb 11, 2023
Ralf Beike
Ralf Beike
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Feb 10, 2023
Eugene Demars
Eugene Demars
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Feb 8, 2023
Sandra Nacht
Sandra Nacht
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Feb 8, 2023
Freya Sims
Freya Sims
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Feb 8, 2023

Ann Taylor Customer’s Q&A

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Ann Taylor Features and Benefits

Key Features and Benefits of Ann Taylor:

  • StyleRewards Loyalty Program: Earn points on qualifying purchases, with 2 points per $1 spent for members and 5 points per $1 spent for cardholders.
  • Wide Range of Products: Flattering dresses, skirts, perfect-fitting pants, beautiful blouses, and more.
  • Member-Only Offers: Opportunities to earn bonus points, receive discounts, or other benefits.
  • Customer Service: Detailed information on fabrics, their special features, and how to care for them.

Ann Taylor Pricing

Ann Taylor offers a wide range of women's clothing including dresses, pants, shirts, and sweaters. The price range varies widely depending on the type of product and whether it's on sale. Here are some examples:

  • Pants and Denim: $15.95 to $58.00
  • Tops: $16.00 to $54.50
  • Dresses and Suits: Prices can exceed $100, with specific items like the Shirred Wrap Top priced between $39.99 and $54.50, and the Eva Ankle Pant in Geo Jacquard originally priced at $119.00, available for $40.00 during sales.

For the most accurate and up-to-date pricing, it's best to check the Ann Taylor website directly.

About anntaylor.com Payment Method?

AnnTaylor.com accepts several payment methods. They accept MasterCard, including the Ann Taylor or LOFT MasterCard, Visa, and American Express. For international shipping, they also accept Paypal, China Union Pay, and Alipay. Please note that at this time, Ann Taylor or LOFT store cards cannot be used on their website. They also offer an Ann Taylor Credit Card which allows you to earn rewards points on purchases at Ann Taylor, LOFT, Ann Taylor Factory, and LOFT Outlet. This card offers exclusive perks such as 5 points per $1 spent on purchases at their brands, free standard shipping with qualifying purchases of $75 or more, and 15% off on the first Tuesday of every month at their brands.

Ann Taylor FAQs

FAQ

Ann Taylor Alternatives

Here are some top alternatives to anntaylor.com:

  1. LOFT: Owned by the same parent company as Ann Taylor, LOFT offers more relaxed, affordable styles that fit perfectly with a professional Ann Taylor wardrobe.
  2. J.Crew: Known for chic, sophisticated styles in the same vein as Ann Taylor. J.Crew is more playful and trendy.
  3. Banana Republic: Offers a range of women’s clothing, from sleek workwear to stylish casual pieces. Their style is a bit more modern and minimalist.
  4. LuLus: This California-based clothing brand has many styles inspired by classic resort wear and current trends.
  5. Talbots: Known for their classic, timeless styles. They offer a range of clothing options that are perfect for the office.
  6. White House Black Market: Offers a sleek and sophisticated collection of clothing for women, focusing on a color palette of black and white.
  7. Zara: Known for its fast-fashion clothing for men, women, and children. It offers trendy and stylish apparel at affordable prices.
  8. H&M: Offers fashion and quality at the best price in a sustainable way for women, men, teenagers, and children.
  9. ASOS: A British online fashion and cosmetic retailer that sells over 850 brands as well as its own range of clothing and accessories.
  10. Nordstrom: An American luxury department store that sells clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.

These stores offer a variety of styles and price points, so there's something for everyone. Happy shopping!

FAQ

How To Open A Ann Taylor Account?

To open an account on anntaylor.com, follow these steps:

  1. Visit the anntaylor.com website.
  2. Look for the option to sign in/register while shopping.
  3. Click on the register option.
  4. Provide the necessary information and create a password.
  5. Click on register to complete the process.

After registration, users can shop on both anntaylor.com and LOFT.com with the same email address and password. Items placed in the Shopping Bag can be saved for as long as they're still available at anntaylor.com.

For those interested in the Ann Taylor Credit Card, there's an option to apply for it on the website. Cardholders can earn rewards points on purchases at Ann Taylor, LOFT, Ann Taylor Factory, and LOFT Outlet. Additional perks include free standard shipping with qualifying purchases, a special discount on the first Tuesday of every month, and more.

Remember, always keep login details secure and private. Happy shopping!

FAQ

What is Ann Taylor's return policy?

Ann Taylor will accept your return of unworn, unwashed and defective merchandise by mail within 30-days of the purchase for the price paid either in the original form of payment or as a merchandise exchange.
FAQ

Can I return a final sale item?

Final sale merchandise may not be returned or exchanged.
FAQ

What are Ann Taylor's shipping and handling options?

Ann Taylor can ship orders to all locations within the United States and Puerto Rico, as well as internationally. The shipping and handling options include Standard Shipping, 3-Day Business Shipping, and Next Day Business Shipping.
FAQ

What is the minimum order value to be eligible for standard free shipping?

To be eligible for standard free shipping, the order value must be $150. The qualifying amount must be met after any promotion or discount is applied. Gift cards, packaging, taxes, and prior purchases do not qualify toward the minimum purchase requirement.
FAQ

What payment options are available for online orders?

Ann Taylor offers numerous payment options for your online order, including the Ann Taylor Card, Ann Taylor E-Gift Certificate, Ann Taylor Gift Card, American Express, MasterCard, Visa, Diners Club, Discover, and JCB.
FAQ

Can I find accessories on AnnTaylor.com?

Yes, you can find a wide variety of women's accessories on AnnTaylor.com. They offer items such as scarves, belts, headbands, barrettes, necklaces, bracelets, earrings, and more. They also have a section for accessories on sale if you're looking for a great deal. So, you can definitely find the perfect finishing touches to any stylish outfit on their site.

FAQ

About anntaylor.com Prices and Cost?

AnnTaylor.com offers a wide range of women's clothing including dresses, pants, shirts, and sweaters. They often have sales with discounts up to 70% off the original prices. For example, items like the Shirred Wrap Top are priced between $39.99 - $54.50, but can be found on sale for as low as $16.00. The Eva Ankle Pant in Geo Jacquard originally priced at $119.00, can be found for $40.00 during sales. They also offer free shipping for orders over $150. Please note that prices may vary based on the item, size, and ongoing sales or promotions.

FAQ

About anntaylor.com Popular Products and Services?

Ann Taylor is a popular online store known for its women's clothing. They offer a wide range of products including dresses, suits, tops, pants, and sweaters. They also have a section for new arrivals where they introduce the latest spring-ready styles. In addition to regular sizes, they also cater to petites. They often have sales where customers can get up to 70% off original prices. They also offer free shipping for orders of $150 or more. For customer service, they provide live chat, text, and call options. They also have a section on their website where customers can check their order status. If you're looking for a well-edited wardrobe, Ann Taylor's collection of women's work clothing and casual clothing is designed to elevate your everyday.

FAQ

What is the price range of Ann Taylor's products?

The price range of Ann Taylor's products varies widely depending on the type of product and whether it's on sale. For example, you can find items like pants and denim on sale for as low as $15.95 to $58.00, and tops ranging from $16.00 to $54.50. Dresses and suits can be found at higher price points, often exceeding $100. Please note that these prices are subject to change and may vary based on sales and promotions. For the most accurate and up-to-date pricing, it's best to check the Ann Taylor website directly.

FAQ

anntaylor.com Return Policy?

At Ann Taylor, they accept returns or exchanges of unworn, unwashed, and defective merchandise by mail or online. If you have a valid original receipt and make the return within 30 days of the purchase date, you will be credited for the price paid in the original form of payment or an exchange. Returns made after 30 days will be credited for the current selling price in the form of a merchandise credit or an exchange.

As for the shipping policy, Ann Taylor offers Standard Shipping, 3-Day Business Shipping, and Next Day Business Shipping. They also offer free shipping on standard U.S. domestic orders of $150 or more. However, this free shipping offer excludes Alaska, Hawaii, and Puerto Rico. Additional fees apply for expedited shipping, multiple shipping destinations, and shipments to Alaska, Hawaii, Puerto Rico, or outside of the United States.

FAQ

What is the contact information for Ann Taylor?

The contact information for Ann Taylor is as follows:

  • Phone Number: (800) 342-5266
  • Address: 7 Times Sq, New York, NY, 10036
  • Open Hours: Monday to Friday, 09:00 - 17:00

There is also another location at 850 3rd Ave, New York, NY, 10022 with the phone number (212) 308-5333. For international clients, you can reach them at 1-614-534-2755. They also offer a live chat service from Monday to Friday, 8am to 11pm EST, and Saturday to Sunday, 10am to 10pm EST.

FAQ

Can I return items to an Ann Taylor store?

Yes, you can return items to an Ann Taylor store. The items must be unworn, unwashed, and defective. You must provide proof of purchase and return the items within 30 days to get a refund. If you return the items after this period, you can only get merchandise credit or an exchange. Please note that the return processing may take up to 30 days from the date the company received the item.

FAQ

How do I track my order from Ann Taylor?

To track your order from Ann Taylor, follow these steps:

  1. Go to the Ann Taylor website and log in to your account.
  2. Click on "My Account" and then "Orders & Returns".
  3. Find the order you want to track and click on "View Order Details".
  4. The order details page will show you the current status of your order, such as "Processing" or "Shipped".

Please note that occasionally there are delays in tracking updates. However, rest assured that your package is in transit and the carrier details will be updated once your package arrives at your local post office. If you have received a tracking number in your order confirmation email, you can also use it to track your order status on the AfterShip tracking page.

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